Privacy policy
How we process your personal data when you contact DLG.studio, in accordance with the GDPR and Spanish data protection law (LOPDGDD). Last updated: June 20, 2026. Owner: Claudia Morffi Delgado. Tax ID (NIF): X9705124K. Address: Calle Joan Alcover 46, 3º Izq., 07300 Inca (Illes Balears). Email: info@dlg.studio. The controller of the personal data collected through this website is the person stated above. Below we explain what data we process, for what purpose and what rights you have. What data we process and where it comes from: This website has no forms that store data: contact is made directly by email or WhatsApp. We only process the data you provide when you write to us. Identifying and contact data (for example, name, email or phone number). The content of your message and the information about your project that you choose to share. Browsing data, only if you accept analytics cookies (see Cookie policy). For what purpose: We do not use your data to send you marketing communications or newsletters: the data you provide is used solely to handle the matter you contacted us about. To respond to your enquiry or request for information and, where appropriate, prepare a quote. To maintain the communication needed to deal with the matter you contact us about. To comply with applicable legal, accounting and tax obligations. To analyse website use in aggregate form, only if you have accepted analytics cookies. Legal basis: Handling your enquiry and pre-contractual steps at your request (art. 6.1.b GDPR) and our legitimate interest in replying (art. 6.1.f). Compliance with legal obligations (art. 6.1.c) for accounting and tax management where a service relationship exists. Your consent (art. 6.1.a) for analytics cookies, which you can withdraw at any time. Recipients and processors: We do not share your data with third parties except where legally required. To operate, we use providers acting as processors with appropriate safeguards: Google Workspace (Google Ireland Ltd.) as our email provider. WhatsApp / Meta, if you choose to contact us through that channel, under their own terms. Amazon Web Services (AWS) for website hosting. Google Analytics and Google Tag Manager, only if you accept analytics cookies. International transfers: Some of these providers may process data outside the European Economic Area. In that case, the transfer relies on the safeguards set out in Chapter V of the GDPR (adequacy decisions or standard contractual clauses). You can request further information by writing to our contact email. Retention periods: Enquiries without a contract: for as long as needed to handle them and, afterwards, a reasonable period to evidence how they were handled. Client data: for the duration of the service relationship and the subsequent legal periods (commercial and tax). Analytics data: for the period set in the analytics tool. Your rights: You can exercise the rights of access, rectification, erasure, objection, restriction of processing, portability and withdrawal of consent by writing to our contact email and stating “Data protection”. If you believe your rights have not been properly addressed, you can lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es). Nature of the data and minors: The data you provide is necessary to handle your request; if you do not provide it, we may not be able to process it. This site is not aimed at children under 14; if we detect a minor's data without a legitimate basis, we will delete it.